Hi! That’s me above, doing what I love most, talking about how we can change the impact of training. It’s become a passion of mine, there is nothing better than hearing the buzz of conversation as people learn something that changes their approach in a way that matters to them!
Over my career in sales, I have sat through many uninspiring training events, monotone presenters, long slide decks, teaching me things I could have learned in an email, and taking me away from vital work that needed my attention.
I was determined when I moved into a training role that I would not make the same mistakes, but when I was promoted into my first training role I didn’t know very much about training techniques, and like many of you I received little training to help build my skills.
Eventually, and with a lot of mistakes along the way I landed my dream job, as Director of Global Training for a large international organization, focusing on helping my training colleagues across the world build their skills to increase their impact. It has been a journey and now Id like to help others with their own training journey.
When I look back, I am amazed that the training approach (apart from the obvious advances in technology) has changed very little. As training and development professionals it is time that we drive that change. After 25 years dedicated to performance change, developing and delivering training across the globe I have some strategies, and tips I would like to share.
It all starts with three key steps: understanding the root cause of performance challenges, knowing what your customers care about, and selecting the right performance indicators to measure the impact. Following those steps, it becomes a simple path to develop & deliver high impact and FUN training events that can change performance.
I started the Training Excellence Group to focus on helping Training & Development leaders drive this change, and perfect their strategy and skills to achieve the recognition they deserve, as critical business partners in their organizations.
We can help you redirect to the right path!